Privacy Policy - Data Protection and Security

This privacy policy explains how Slotroyals collects, uses, stores, and protects personal data submitted by users of the platform. It applies to all account holders, visitors, and anyone who interacts with the site’s services. Understanding how personal information is handled is an important part of using any online casino responsibly, and Slot Royals aims to be transparent about every stage of that process.

What Information Slotroyals Collects

When registering an account or using casino services, a range of personal data may be collected. This includes information provided directly during sign-up, as well as data gathered automatically during platform use.

The types of data collected typically include:

• Full name, date of birth, and email address provided at registration
• Residential address and phone number submitted during KYC verification
• Payment method details, including card numbers, e-wallet identifiers, or crypto wallet addresses
• Device information such as IP address, browser type, and operating system
• Session data including login times, pages visited, and game activity logs
• Identity documents such as a passport or driving licence uploaded during account verification
• Selfie or video call records where enhanced verification is required

Slotroyals operates under Anjouan licensing via Onimim LTD, and data collection practices align with the requirements set by the State of Anjouan Gaming authority under licence ALSI-192407051-FB.

How Personal Data Is Used

Collected data serves several operational and regulatory purposes. Slotroyals uses personal information to manage accounts, process deposits and withdrawals, verify player identity, and ensure that transactions are processed correctly. The platform also uses data to monitor for suspicious activity, including money laundering and fraudulent behaviour, as part of its AML obligations.

Marketing communications, where consented to, may use player data to send information about promotions such as the Weekly Reload or Slot Cashback offer. Players can withdraw marketing consent at any time by contacting support at support@slotroyals.com.

Payment processing involves sharing relevant data with third-party cashier services handling methods such as Visa, Mastercard, MiFinity, Skrill, Neteller, Bitcoin, Ethereum, and Tether. These processors receive only the data necessary to complete transactions.

Data Sharing and Third Parties

Slotroyals does not sell personal data to unrelated third parties. Data may be shared in limited circumstances, including:

• With payment processors and banking partners to facilitate deposits and withdrawals
• With identity verification services during KYC checks
• With regulators or law enforcement where required by applicable law
• With game software providers such as Pragmatic Play, Play’n GO, NetEnt, and Blueprint Gaming for game integrity and technical purposes
• With fraud prevention and AML monitoring services

The Cyprus service facilitator, Onimim (CY) Ltd, registered at Smyrnis 25, Kaimakli, 1026 Nicosia (registration HE 464873), may also process certain account data in line with its role supporting platform operations.

Cookies and Tracking Technologies

The platform uses cookies and similar tracking tools to maintain session continuity, remember preferences, and analyse site performance. Some cookies are strictly necessary for the site to function. Others are used for analytics or to measure the effectiveness of marketing campaigns.

Players can manage cookie preferences through browser settings. Disabling certain cookies may affect platform functionality, including the ability to stay logged in or access the full game lobby of over 8,000 titles.

Data Retention

Personal data is retained for as long as an account remains active and for a period thereafter as required by regulatory obligations. Where AML or financial compliance rules apply, transaction records may be kept for several years following account closure. Identity documents submitted during KYC are stored securely and accessed only when needed for verification or regulatory review.

Players wishing to request deletion of personal data should contact the support team directly. Deletion requests are subject to any legal retention requirements that may override them.

Player Rights

Users have rights regarding their personal data, which may include the right to access information held about them, the right to request corrections, and the right to request erasure where no legal obligation prevents it. These rights can be exercised by writing to support@slotroyals.com.

Slotroyals operates under an offshore Anjouan licence rather than a UK Gambling Commission licence. UK-based players should be aware that UKGC data protection frameworks and GAMSTOP do not automatically apply to this account. Players from London, Manchester, Birmingham, or any other UK city who have questions about data handling are encouraged to review this policy carefully before registering.

Account Security and Data Protection

All account data is protected using encryption during transmission. Players are responsible for keeping login credentials secure and should not share passwords with third parties. If any unauthorised access is suspected, support is available 24 hours a day, seven days a week via live chat or email.

For a broader view of how the casino approaches player safety, including self-exclusion options and responsible gaming tools, visit Slotroyals responsible gambling.

Changes to This Privacy Policy

Slotroyals may update this privacy policy from time to time to reflect changes in operational practices or regulatory requirements. Significant updates will be communicated to registered players where possible. Continued use of the platform following any update constitutes acceptance of the revised terms.

For general information about the casino, including bonuses, games, and account features, the online casino Slotroyals serves as the main reference point for players looking to learn more before registering.

Contact for Privacy Enquiries

Any questions relating to this privacy policy or the handling of personal data can be directed to the support team at support@slotroyals.com. The team is available around the clock and can assist with data access requests, consent withdrawal, and account-related data queries.